Support

Questions, ideas or problems? Write to contacto@strappberry.com. We usually answer within two business days.

Alarms are not ringing

Open the app: if it says alarms are off, tap “Turn on”. Also check that notifications for Family Pillbox are allowed in your phone settings, and on Android that battery optimization is not restricting the app.

Restore my Plus subscription

Open Settings → Subscription → Restore purchase, signed in with the same store account you used to subscribe.

Soporte en español

Escríbenos a contacto@strappberry.com.